Friendly and welcoming staff greeted me at the reception with a smile 😊.

The location, and the kindness of the staff

The extra bed was an inflatable mattress, and for the price it shouldn't be.

Complimentary tea/coffee complimentary loan of laptop ( top!) attentive personal complimentary historical city walk ( excellent value!) lovely healthy breakfast with choices the historical background of the hotel central location mixed type of customers

the Old Bank Hotel is a perfect place for sightseeing in Oxford. the staff at the reception desk were extremely helpful and top-class. 3. the breakfast was free of charge and enjoyable, especially with the bacon on offer. 4. the location of the hotel is central and incredible, especially being near a bistro.

Isabella the free city walking guide was brillent!

Additional charge (£13.50) for English breakfast, which was poor

A small hotel with FABULOUS food. A good restaurant and a main bar available.

Excellent central location close to the hotel's bar and restaurant, with delicious food available in the nearby casual dining option.

Fantastic hotel, loved the original artwork on the walls, very attentive service, lovely food. We were dropping our daughter off to start University on the Monday at Merton College, right next door and it could not have been more convenient. Parking provision also very useful. You cannot book tables at the hotel restaurant in advance but hotel guests are given priority - we were seated almost immediately both nights with a party of 6 each time, ourselves and other friends also dropping off daughters that weekend. A great start to a university career - for all of us!

The ensuite tea and coffee making facilities required that you had to ask for fresh milk from reception - inconvenient and did not like to trouble them - think a few uht sachets at least as an option would be useful addition. Did ask lady who was replenishing supplies but they are not available.

I appreciated to sit in the restaurant.

the hotel's location was fantastic, near the bus stop on the High Street. the restaurant at the hotel served outstanding meals. 3. the hotel also had a lovely library for guests to enjoy. 4. the nearby Grand Cafe was a great spot to enjoy hot beverages.

Ideal location, quiet, excellent staff. Free parking, free wifi. Good restaurant. We would stay again.

Just minor things. Not the easiest place to find arriving by car. The only signposting was when you were very close to the hotel. Our satnav didn't cope very well with Oxford's restricted access roads- not the hotel's fault- but something you may need to factor in to your planning. We appreciated the free wifi but in our room the signal strength was very poor.

We ate at a lovely restaurant which was clearly very popular with a really lively atmosphere and very good food. The staff was superfriendly and the views were wonderful. The location was marvellous, at a medium distance from The Bridge. Plus it was in a nice area.

The staff at the hotel were very friendly and attentive. the breakfast, especially the sausage, was delicious. - the hotel's location by the Council was absolutely perfect due to traffic restrictions on the High Street.

Location

The restaurant not being part of the hotel. No useable wi-fi in the hotel. No useable internt points in the rooms.

Liked our extremely pleasant and well-appointed rooms in this place.

We didn't have time, so stayed here only for 2 nights, even so everything was very good. The room we had included climate control, nice sheets and it's own balcony. There was lovely bed, extremely helpful and really helpful staff at the reception desk...